Privacy Policy

Introduction
As the operator of this website, we take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected.
Your data is collected on the one hand when you provide it to us. This may be data that you enter in a contact form or send by e-mail, for example.
Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.
Personal data is data with which you can be personally identified.
This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Who is responsible for data collection on this website?
The controller responsible for data processing on this website is:
www.monicas-berlin.com
The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator.
You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Processing and storage of data (customer and contract data)
We collect, process and use personal data only to the extent necessary for the fulfilment of a contract or pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
Data transmission upon conclusion of contract for services and digital content
We only transfer personal data to third parties if this is necessary for the processing of the contract, for example to the credit institution commissioned with payment processing. Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Duration of storage
We process and store personal data only for the period necessary to achieve the storage purpose or as required by law. Security copies in our backup systems are automatically deleted with a time delay. For contract data, processing is restricted after the end of the contract; after expiry of the statutory retention periods, they are deleted.
What data do we collect and process?
We store and use your data when you contact us (e.g. by e-mail) or wish to send us information in any other way and transmit your data to us for this purpose.
We store and use personal data and technical information insofar as this is necessary to prevent or prosecute misuse or other illegal behaviour on our website, e.g. to maintain data security in the event of attacks on our IT systems.
We store and use your data insofar as we are legally obliged to do so, for example due to official or court orders, and for the assertion of our rights and claims as well as for legal defence.

Browser type and browser version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data to safeguard the legitimate interests of the controller or a third party.
An order processing agreement (AV) has been concluded with STRATO AG.
b) E-mail
If you send us enquiries, orders and/or documents by e-mail, your details and documents from the e-mail, including the contact data you provided there, will be stored by us for the purpose of processing and in case of follow-up questions. We will not pass on this data without your consent.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
The data you send us by e-mail will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
c) SMS
If you send us enquiries, orders and/or documents by SMS, your details and documents from the SMS, including the contact data you provided there, will be stored by us for the purpose of processing and in case of follow-up questions. We will not pass on this data without your consent.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
The data you send us by SMS will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
d) Fax
If you send us enquiries, orders and/or documents by fax, your details and documents from the fax, including the contact data you provided there, will be stored by us for the purpose of processing and in case of follow-up questions. We will not pass on this data without your consent.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
The data you send us by fax will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
What rights do you have regarding your data?
You have the right at any time to revoke your consent to data processing and/or to request the correction, blocking or deletion of this data. You also have the right to obtain free information about the origin, recipients and purpose of your stored personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and for further questions on the subject of data protection, you can contact us at any time using the contact details provided in our imprint.
a) Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw consent that has already been given at any time. All you need to do is send us an informal notification by e-mail. The legality of the data processing carried out up to the revocation remains unaffected by the revocation. We will no longer process the personal data in the event of objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
For this and for further questions on the subject of personal data, you can contact us at any time using the contact details provided in the imprint.
b) Information, correction, blocking, deletion
You have the right, within the framework of the applicable legal provisions, to obtain free information at any time about your stored personal data, its origin and recipients and the purpose of the data processing, and, if applicable, a right to correction, blocking or deletion of this data.
For this and for further questions on the subject of personal data, you can contact us at any time using the contact details provided in the imprint.
c) Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either to yourself or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.
For this and for further questions on the subject of personal data, you can contact us at any time using the contact details provided in the imprint.
d) Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based.
A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Objection to advertising e-mails
We hereby object to the use of contact data published as part of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.